How to fix The Finals crashing & black screen issues

❘ Published: 2024-03-14T11:06:55

Embark Studios

The Finals has gained immediate popularity after its release.

After a massively successful launch, The Finals has entered Season 2 and there’s a ton of new content worth checking out. To help you enjoy the new season without hassle, here’s how to fix The Finals crashing and black screen issues in Season 2.

The Finals Season 2, as expected, has arrived with a new map, game mode, three new weapons, a Battle Pass, and a lot more. The meta might shift drastically thanks to the balance changes and the release of new Gadgets and Specializations like the Dematerializer, Gateway, Anti Gravity Cube, and Data Reshaper.

On top of that, the Ranked mode has received player-friendly tweaks and you can finally hop into private matches with your friends.

Having said that, server issues and other errors can stop you from enjoying the new Season 2 content. So, here’s how to fix the black screen and crashing issues in The Finals.

How to fix the black screen crashing issue in The Finals

How to fix the black screen crashing issue in The Finals

To fix the crashing and black screen issue in The Finals, make sure that you check your graphics drivers and in-game settings. Many players are being met with a black screen when they try to start their first match or a perpetual loading screen.

Here are the ways through which you can try and fix the black screen crashing issue in The Finals:

Update your graphics drivers

Updating graphics drivers is one of the most basic ways of dealing with the black screen crashing problem in The Finals. You should always aim to keep your graphics drivers updated before launching any new game on your PC.

Head over to your GPU manufacturer’s official website and find the latest driver version for your graphics card. Once you download and install it, make sure that you reboot your PC before launching the game once again.

There are a few ways through which you can fix this issue.

Check The Finals system requirements

Make sure that you compare The Finals’ system requirements to your PC’s specs before trying to launch the game. Here are the minimum and recommended system requirements to run the game on PC:

	Minimum specifications	Recommended specifications
OS:	Windows 10 or later, 64-bit	Windows 10 or later, 64-bit
Processor:	Intel Core i5-6600K or AMD Ryzen R5 1600 processor	Intel Core i5-9600K or AMD Ryzen 5 3600 processor
Memory:	12 GB RAM	16 GB RAM
Graphics:	Nvidia GeForce GTX 1050 Ti or AMD Radeon RX 580	Nvidia GeForce RTX 2070 or AMD Radeon RX 5700 XT
Storage:	15 GB	15 GB

Use the best in-game settings

One of the main reasons why The Finals cannot run properly could be your graphics card yet again, but not because of the driver version. There’s a chance that your GPU cannot handle the game at its current preset, which makes your PC unable to run it properly.

Try using the best in-game settings for your system, or even to their minimum value to boost the performance on your PC.

Verify the integrity of the files

If you are playing The Finals on Steam, you can try and verify the integrity of the files stored on your PC. To do this, follow these steps:

Head over to your Steam Library and right-click on The Finals from the list on the left.
Select “Properties” to open up a new menu and click on “Installed Files” from the list on the left.
You will find an option that says “Verify integrity of game files” and click on it.
It will verify if all the necessary files are present in your system and will install anything that is missing.

Perform a system-clean boot

Sometimes, third-party software can enter conflict with the Apps you run, including The Finals and its anti-cheat software. If all other methods are not working for you, you can restart your PC, and perform a system clean boot. If you are unsure of how to do this, here’s a step-by-step guide for you:

Go to Windows, then select Run and type ‘msconfig’
Go to the General tab and click on ‘Selective startup’, then tick off ‘Load startup items’
Go to the Services tab and click on ‘Hide all Microsoft services,’ then click on ‘Disable all.’ This will disable all but Microsoft essential services.
Next, you need to ‘Right click’ on the Windows Start Menu and select ‘Task Manager’
Click on Startup Apps on the left side of the menu, then click on the Disable Option, and select ‘Disable All.’
Now, restart your PC, and check if you can Run The Finals without any error popping up.
If the error pops up, you can go back to the Task Manager menu and see which process is causing conflict, and manually disable that process to cut the problem from the source.

Launch The Finals from the installation folder

To start The Finals from the installation folder, you need to locate the folder where your game is installed – preferably, Steam/SteamApps/The Finals -, and then search for the startup.exe file. If you cannot find the installation folder follow these steps:

Go to Steam Library and scroll to The Finals, right-click on it
Select Properties and then Installed Files
Click on ‘Browse‘ should open your game installation folder
Scroll to The Finals.exe
Double-click and run the game from the file

Switch to DirectX 11

Although DirectX 12 might be the preferred option to run The Finals on PC, you can manually switch to the previous iteration of the software by changing the launch options in Steam.

To switch to DirectX 11 in The Finals, follow these steps:

Head over to The Finals option in your Steam Library and right-click on it.
Click on Properties.
From the General section, head over to the Launch Options and type ‘d3d11’ in the empty box under it.
Restart your game.

You can switch to DirectX11 via Steam.

Unlink your Steam account from Embark

Linking your Steam account to your Embark ID might seem to be the right choice after installing The Finals on your PC but many players are facing crash issues for this reason as well.

Simply log into your account and head over to Connected Platforms, to find all the platforms your Embark ID is connected to. Select Steam from the list and unlink it. Finally, restart the game to check if you are facing similar crash issues as before.

However, you might not be able to unlink your Steam account if it has been banned, or if you have already disconnected a Steam account less than two days ago due to a cooldown, as mentioned in the official Embark Studios blog.

Disable any running recording software

If you love to record or stream your gameplay, you might need to hold back on it in the case of The Finals as many players are facing crash issues for this. Try switching off any running recording software like GeForce Experience and OBS on your PC, and restart the game to check if the issue persists.

Although these are common solutions to these problems, they can help you to get rid of the crashing issue. However, if these do not help, wait for an official patch released by the devs as it is likely they will address this issue in the future.

This was everything you had to know about fixing the crashing and black screen issues in The Finals. For more on the game, check our other guides:

How to change your name in The Finals | Best build in The Finals: Contestant type, weapon, Gadgets & Specialization | Best Heavy build in The Finals: Weapon, Specialization & Gadgets | Best Light build in The Finals: Weapons, Gadgets & Specialization | Is The Finals crossplay? | The Finals AKM vs FCAR: Which gun is best for Medium builds