Diablo 4: How to fix PS5 Error Code WS-116142-5

Stephanie Zucarelli
Diablo 4 Official Concept Art

Diablo 4 players have been reporting serious issues when trying to launch the game on PlayStation 5. Here’s what’s been happening with Error Code WS-116142-5 and how to fix it to play Diablo 4.

Diablo 4 players are pretty happy with how update 1.1.1 improved Season 1. However, several users have been reporting that their consoles and PC are having some issues and can’t connect to the game.

The majority of the problems that have been reported by Diablo 4 players are related to failed attempts to connect to Blizzard servers because of old versions of Battle.net or even console firmware problems that failed to keep up-to-date with the latest Season of the Malignant update.

If you’re having problems with your PlayStation 5 when trying to play Diablo 4, we have you covered. Here’s what you need to check in order to fix PS5 Error Code WS-1161-42-5 and play Diablo 4:

How to fix PS5 Error Code WS-116142-5

Diablo 4 Official concept art
Diablo 4 players have been complaining about server issues since the latest update.

Since Diablo 4 requires an internet connection to be played, errors like WS-116142-5 will stop you from playing the game.

PS5’s error code WS-116449-5 gives a written prompt saying “This service is currently under maintenance”. This either means that all of the PlayStation Network is undergoing maintenance or there are problems caused by an unstable internet connection. Here’s a list of solutions in order to fix PS5 error code WS-116142-5:

  • Check the PlayStation Network status to see if there are any widespread issues. If this is the case, you’ll have to wait for PlayStation to solve it on their end.
  • If there aren’t reported issues, you should try resetting your internet connection settings on your console and run the internet connection test.
  • You can also try turning off your router and modem for five minutes and turning them on again. Then check if your PlayStation 5 was able to connect to your network.
  • Check your PlayStation 5 firmware version. If it’s not up to date, you should download the newest version and update your PS5.
  • Try putting your licenses back. You’ll be able to do this by entering the Accounts option, and tapping the ‘Other options’. Then, choose Restore Licenses and wait a few minutes until the process is complete.
  • If the problem persists, try rebuilding the database or files on your PlayStation 5. Head to the Safe Mode of your PS5 and tap on the Rebuild Database option. This process can take a few minutes.

Once the internet connection is stable, you should be able to keep playing Diablo 4. If you want to know more about Diablo 4, be sure to check the articles below:

Diablo 4: How to fix Error Code 75 | Diablo 4: How to increase stash space & use mule characters | Best Diablo 4 PvE builds for Season 1 | Diablo 4 Class tier list for Season 1 | All Diablo 4 Dungeons with side quests | Diablo 4 Altar of Lilith: All locations & stat boosts | Diablo 4 Gem levels explained | Diablo 4: Seasonal characters explained | Diablo 4 players desperate for past feature to stop “painful” backtracking | Diablo 4 Season Blessing bug breaks key endgame item

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About The Author

Stephanie is a Games Writer at CharlieIntel. After graduating as a journalist, she started working as a tech writer for Infobae, Channel 9, and Rolling Stone. She's currently focused on covering Diablo 4, Baldur's Gate 3 and Fortnite, but can't resist anything related to The Sims 4 and Stardew Valley. You can contact her at [email protected].