Baldur’s Gate 3 Hotfix 15 finally stops glitch that turned NPCs into “eldritch horrors”

Stephanie Zucarelli
Baldur's Gate 3 Pinocchio bug

Larian Studios released a new patch that addresses a disturbing visual bug that notably affects Baldur’s Gate 3 cinematics. Here’s everything on Baldur’s Gate 3 Hotfix #15.

Baldur’s Gate 3 introduced Hotfix #15, the fourth update after the fan-acclaimed Patch 5. While Hotfix #15 addresses Karlach‘s scene in Avernus and finally fixes the issue that made companions unable to jump when following players, devs highlighted that they also managed to patch a monstrous bug that even affected cinematics.

“Have you found some characters’ faces turning into stretched eldritch horrors with pits of flesh in place of eyes? That should not be a problem anymore!,” Larian Studios stated in the Hotfix #15 patch notes.

Players described this visual bug as “the Pinnochio issue,” where characters’ noses and limbs notably stretched when engaged in dialogue. According to the patch notes, this issue also caused NPCs to lose their eyeballs and turned the sockets “into pits of flesh.”

Luckily for players, these issues have apparently been fixed for all platforms, and also added a few patches for players who were having issues with mods.

Baldur’s Gate 3 Hotfix 15 full patch notes

Here’s the list of Baldur’s Gate 3 Hotfix #15 patch notes, as described by Larian Studios:

Hello everyone,

We have a new hotfix for you this week, addressing a number of crashes, blockers, and gameplay issues.

Have you found some characters’ faces turning into stretched eldritch horrors with pits of flesh in place of eyes? That should not be a problem anymore!

This hotfix also addresses an issue that was preventing players from loading a save if the mods used had changed. Bear in mind some saves might still not load depending on the mods that have changed, but the menu should now let you continue.

Japanese language is now available for PC on Steam and PS5 (in Japan only). We continue to work to bring it to other platforms!

Thank you for taking the time to submit these issues to us. If you have any bugs to report, please reach out to our support team. Thank you for playing Baldur’s Gate 3!


  • Fixed a potential crash during autosave after moving to another level.
  • Fixed a multiplayer crash that could occur for the client when the host loads a savegame after a Game Over screen.
  • Fixed a crash related to deleted physics objects.
  • Fixed a crash that would occur when you disarmed an NPC twice during combat and made them drop two different weapons (e.g. because they were dual-wielding), incapacitated them, and ended the combat without killing them, and then the incapacitating condition got removed.
  • Fixed not being able to load a savegame that was started with a mod that’s now missing.
  • Fixed a crash that could occur on Xbox when losing internet connection while editing a lobby name.
  • Fixed a potential crash on Xbox related to the game checking whether you have the Deluxe Edition.
  • Fixed a crash that could occur when swapping to Honour Mode.
  • Fixed a crash that could occur when changing levels.


  • Fixed potential performance issues at the end of the cinematic where Shadowheart kills Nightsong in the Shadowfell.
  • Fixed an issue related to lava bubbles near the Sentient Amulet in Grymforge causing savegames to become very large.
  • Fixed a memory issue when closing containers on controller.
  • Fixed the Low Model Quality option sometimes not working as expected.
  • Fixed an issue that could make certain special items, like the Idol of Silvanus, enter the wrong state when decluttered to a Traveller’s Chest.
  • Reduced memory usage related to animation skinning.


  • Fixed the Traveller’s Chests sometimes disappearing when changing to or from Honour Mode in the Multiplayer Settings.
  • Fixed a multiplayer issue where, if the host was controlling a companion and a split-screen client joined the game, the client would gain control of the host’s avatar.
  • Fixed a multiplayer issue where a reconnecting player wouldn’t get their characters assigned back to them correctly.
  • Fixed Player 2 not being able to prepare spells if Player 1 moves their focus during a split-screen game.


  • Addressed an issue that prevented you from talking to NPCs at camp when going to camp via the Long Rest button.
  • Fixed some wrong character behaviours likely introduced in Patch 4.
  • The ‘Deal with the Devil’ quest now accounts for different outcomes in the Epilogue.
  • Karlach should now get her scene in Avernus, regardless of whether she’s an avatar or a companion.
  • Fixed companions not being able to jump when following the player character.
  • Fixed an issue where ending the tutorial with only Lae’zel alive prevented you from saving the game in Act I.
  • Fixed Gale’s dialogue ending abruptly when you ask him what he wanted to show.
  • Fixed player factions sometimes becoming hostile towards each other when they shouldn’t.
  • Fixed Create or Destroy Water only casting Create Water at Level 2.


  • The Korean language pack is now enabled on Mac.
  • Fixed some weapon textures.
  • Fixed several cases of what we’ve dubbed the Pinocchio issue, where characters’ noses (and cheeks) get stretched in cinematics. They also happen to lose their eyeballs, turning the sockets into pits of flesh.
  • Fixed equipment tooltips opened via the Inventory sometimes randomly closing on controller without player input.

And that’s everything you need to know about Baldur’s Gate 3 Hotfix #15 patch notes. If you want to know more about Larian Studios’ RPG, you can check why players had enough of Astarion’s disapproval and what are the dumbest ways to make enemies while traveling through Faerun.

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About The Author

Stephanie is a Games Writer at CharlieIntel. After graduating as a journalist, she started working as a tech writer for Infobae, Channel 9, and Rolling Stone. She's currently focused on covering Diablo 4, Baldur's Gate 3 and Fortnite, but can't resist anything related to The Sims 4 and Stardew Valley. You can contact her at [email protected].