Fortnite: How to fix “Matchmaking error #1”

Stephanie Zucarelli
Fortnite Chapter 5 Season 2 Amanda and Fishstick

Fortnite Chapter 5 Season 2 has just begun, but some players are claiming that they are still unable to connect to the game. If you’re experiencing any matchmaking errors, here’s how to fix them during Chapter 5 Season 2.

Fortnite Chapter 5 Season 2 has introduced a new Greek mythology-inspired theme, and players can’t wait to try out the new mythic powers and explore every inch of the Olympus and Underworld regions just added to the map.

However, many players have been complaining that they weren’t able to try out the latest update date and that Epic Games’ battle royale keeps showing them the “Matchmaking Error #1” message code.

For those who haven’t been able to get into Fortnite Chapter 5 Season 2, here’s everything about the matchmaking error and how to fix it.

Fortnite: What is Matchmaking Error #1?

The Matchmaking Error #1 in Fortnite is a known issue that prevents players from properly connecting to Epic Games’s matchmaking services.

There are a couple of reasons why players are getting the “Matchmaking Error #1,” but since Fortnite Chapter 5 Season 2 has just begun, it’s likely caused by the server downtime, and the high player traffic causing overflowing queues.

Greek Gods in Fortnite Chapter 5 Season 2
Fortnite’s latest update has added a ton of new content inspired in Greek mythology.

How to fix Matchmaking Error #1 in Fortnite Chapter 5 Season 2

If you’re getting the “Matchmaking Error #1” code message while trying to get to Fortnite Chapter 5 Season 2, there are a couple of things you can do to fix it:

  • Check first Fortnite’s official X account, which will confirm any ongoing server problems. If they are experiencing any kind of downtime, you’ll be forced to wait until Epic Games fix the issue from their end.
  • Restart the game and launcher. You can simply do this by quitting Fortnite, and restarting the Epic Games launcher.
  • Changing Fortnite Regions. Your nearest server could be having specific problems, so you can try getting into a different server until the matchmaking issues are solved. To do this, you’ll need to go to Game Settings, select Preferred Region, and then get to another server (preferably close to your geographic location).
  • Verify your game file integrity in the Epic Games launcher. To so, open your launcher, go to your Library, and click on the three dots on the right side of the game line. Select Manage, and choose the Verify button.

And that’s everything you can do to fix the Matchmaking Error #1 in Fortnite Chapter 5 Season 2. If you want to know more about Epic Games’ battle royale, you can check our guides below:

What are account levels in Fortnite? | Best Fortnite keybinds and settings for mouse & keyboard | Best Fortnite controller settings | How to convert your Fortnite skins to LEGO Style | What’s in the next Fortnite Crew pack? | Fortnite Quest rewards

About The Author

Stephanie is a Games Writer at CharlieIntel. After graduating as a journalist, she started working as a tech writer for Infobae, Channel 9, and Rolling Stone. She's currently focused on covering Diablo 4, Baldur's Gate 3 and Fortnite, but can't resist anything related to The Sims 4 and Stardew Valley. You can contact her at [email protected].