Cyberpunk 2077 players reportedly getting refunds and keeping the game

Nicholas Sakadelis

Players are now starting to see refunds for their physical purchases of Cyberpunk 2077, but aren’t being asked to return their game copies.

The launch of Cyberpunk 2077 has been nothing short of a disaster for gamers and developers at CD Projekt Red, especially on consoles.

Due to the horrible console launch, CD Projekt Red offered refunds to players who purchased physical copies of the game before December 21, 2020, and refunds are now being sent out to players via multiple methods of payment, including PayPal.

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In an interview with Vice, an owner of the $250 collectors edition of the game reported that he received his refund, but hasn’t received any instructions from publisher CD Projekt Red on how to return the game and collectibles.

The refund he received (pictured below) was $271.10 USD which also included the estimated sales tax of the game.

It’s quite surprising that CD Projekt Red are the ones handling physical copy refunds, as traditionally it would be up to big-box retailers to issue refunds. Unfortunately, with the Cyberpunk 2077 issue, some retailers would offer refunds, while others did not.

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As a result of the confusion, CD Projekt Red stepped in to offer refunds to customers who did not get the option to receive one.

For digital owners of the game, the Xbox and PlayStation store offered owners refunds, except in rare cases where users purchased digital codes from retailers. In these case-specific situations, CD Projekt Red are also keeping their word and issuing refunds to players who requested one.

As it stands, CD Projekt Red seems to be keeping its promise to refund all unsatisfied customers of the game. While they have not requested returns for the physical copies of the game, they may in the future.

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If you’re a customer who has received a refund with no instructions on what to do with your copy, we recommend keeping the game stored in a safe place just in case the publisher asks for the copy back.

If they never do, then you can count yourself lucky. You’ll be able to play the game for free once the developers iron out all of the bugs, which is expected to happen over the course of the next few months.

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Image Credit: VICE/CD Projekt Red

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About The Author

Gaming Journalist and independent content creator under KARNAGEclan. Lover of esports & Call of Duty.