How to get back stolen & hacked CoD Activision accounts

Andrew Highton
call of duty activision logo

Call of Duty Activision accounts are regularly subjected to theft and hacking, so our guide seeks to help you reclaim stolen CoD accounts. We also have some other useful methods to keep your account secure and safe.

Whether it’s issues with Call of Duty’s servers, cheating, or the Black Ops Cold War and Warzone stores, there are always problems that need to be tended to. Regardless of the size and wealth of the company, it’s presumably always going to be hard to keep on top of everything.

Article continues after ad

But questions have been raised about Activision’s ability to restore stolen Call of Duty accounts and provide support to those players. Thankfully, there are various ways to try and reclaim your account and protect it from falling into the wrong hands.

Activision Account Recovery for Cold War, Warzone, Modern Warfare & CoD Mobile

adler reaching for the player in black ops cold war

Many people complain about their Call of Duty account being hacked and/or stolen in whichever CoD title they’re playing.

Players lose access to their data, and most importantly their CoD Points and any purchased bundles or cosmetics. But there is an official process that players need to go through for Activision to be able to take the appropriate action.

Article continues after ad

To begin proceedings to retrieve your account, you’ll need to contact Activision Support here.

It could take anywhere between 4-10 days for a response on average but maybe longer. This is reasonable given the large volume of queries that Activation presumably deals with on a daily basis.

Live chat & submitting tickets for a quicker Activision Response

cod activision support questions and answers

Another solution you can try to speed things up yourself is to try and contact a member of Activision’s support team directly.

To do this, you’ll need to complete the following:

Article continues after ad
  1. Head to Activision’s ‘Support’ page
  2. Selection an option from “I need help with”
  3. Find one that allows you to “Submit a ticket” or will connect you to an advisor to help you personally

Two-Step Authentication CoD Account protection

call of duty two-factor authentication

If you’ve been successful in retrieving your Activision Account or just want to know how to make it more secure, then it would be wise to enforce Two-Factor Authentication.

It’s now a given to see Two-Factor Authentication across the industry to protect accounts across all forms of media. It’s safe, secure, and easy to protect your account.

Here’s what you’ll need to do to activate Two-factor Authentication for your Activision Account:

Article continues after ad
  1. Head to Activision’s Two-Factor Authentication page
  2. Click ‘Set up Two-Factor Authentication’
  3. Sign in to your account, if you haven’t made one then do so
  4. Download the ‘Google Authenticator app’ for your phone or tablet
  5. Scan the QR Code using the app’s scanner
  6. Enter the Authentication Code for the App
  7. Press to complete the process

Now you have a secure setup that only you should be able to access.

It’s understandable that players will be frustrated with Activision for not responding to their queries as they want their account back.

At the same time, there are millions of accounts spread across Cold War, Warzone, CoD: Mobile, and Modern Warfare, with potentially multiple questions per player. This guide has hopefully provided some insight on the process and helps you to recover a lost account.

Article continues after ad

Image credits: Activision / Treyarch