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How to fix Warzone 2 & Modern Warfare 2 Puget Altus error

Here’s how Modern Warfare 2 and Warzone 2 players can fix the Puget Altus error which seems to be buzzing around the community.

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warzone 2 operators fighting

Modern Warfare 2 and Warzone 2 players are experiencing the Puget Altus connection error, preventing them from enjoying the game. Here’s how you can fix the Puget Altus error so it’s no longer an issue.

Modern Warfare 2 and Warzone 2’s servers are certainly not immune to issues and downtime, which can be very annoying when players are trying to complete challenges, unlock attachments, grind camos, and play with friends.

There are many errors players can encounter while playing both Modern Warfare 2 and Warzone 2, and often these games will have the same errors due to them being so closely linked.

With that said, the latest error to hinder the player base’s experience is known as the Puget Altus error. This is a connection error that prevents players from accessing the online servers. Luckily, we have some solutions you can try to fix it, so let’s get into it.

warzone 2 players disembarking from boat

How to fix Warzone 2 & Modern Warfare 2 Puget Altus error

To fix the connection failed Puget Altus error for Modern Warfare 2 and Warzone 2, there are a few things players can try. Here’s a step-by-step guide on all of the methods you can try to fix this connection error:

  1. First, check the Modern Warfare 2 & Warzone 2 server status using the Activision support website.
  2. If the servers are up and running, you will want to check if you’re missing a game update.
  3. If your game is updated to the latest version and the servers are healthy, you will want to check your own internet connection.
  4. Restart your router, unplug the system, and wait a few minutes.
  5. Reboot the system and try connecting to the online servers.

If the above has not identified the root of the problem or fixed the Puget Altus error, you can also try switching to a wired connection if possible, as this may alleviate the connection problem.

If none of these solutions have worked for you, and the Puget Altus error is still preventing you from connecting to the online servers, you can try uninstalling and then reinstalling the game. If things are still not resolved, reach out to Activision’s customer service and hopefully they can provide further assistance.


For more on Warzone 2 and Modern Warfare 2, check out everything we know about Season 2 of Warzone 2 and the reports that suggest it will be delayed.

Image Credits: Activision