How to fix COD: Mobile if it won’t start, crashes, freezes, or stops

If you’re suffering issues with COD: Mobile such as the game crashing, freezing, not starting, producing a black screen, or suddenly stopping, then our full guide should provide you with handy solutions to fix Call of Duty.

COD: Mobile has achieved great success since its release, as the world’s most-successful FPS has been brilliantly ported to handheld devices. Taking all the best elements from the previous Call of Duty titles, the portable version of CoD has proven to be a big hit, and is now into Season 2 (technically its 14th season).

As with any game, especially an online-only service, there are bound to be problems that will arise. This can cause the game to freeze, shut down, and basically interrupt your CoD time. So we’ve put together a quick and handy guide that should hopefully give you enough solutions to resolve any potential issues.

COD: Mobile fixes & solutions

Activision’s Official support page provides many different ways for you to try and improve your game’s performance and prevent mishaps.

• Read More: How to play with controllers on CoD: Mobile

It applies to all types of COD: Mobile gamers whether you’re on Android or if you use iOS.

COD: Mobile tips for Android players

1. Restart your device

1. Press and hold the power button for a few seconds
2. Tap Power off or Restart on your screen. If these options aren’t available, press and hold the power button until your device restarts

2. Update the app

1. Open your device’s Play Store app
2. Tap ☰ at the top of the screen and select My apps & games
3. Find the Call of Duty: Mobile app and tap the Update button if available

3. Update your device

1. Open the Settings app on your device
2. Depending on your device, open System update or Software update
3. Check your update status and install any system updates available

4. Clear the app’s cache

1. Open the Settings app on your device
2. Go to your apps. This may be called Apps, Apps & notifications, App Manager, or Manage apps depending on your device
3. Tap Call of Duty: Mobile
4. Tap Storage
5. Tap Clear Cache

COD: Mobile tips for iOS players

1. Restart your device

1. Press and hold the power button until the slide to power off button appears
2. Slide the button to power off your device
3. After the device has completely powered down, press and hold the power button again to turn on your device

2. Update the app

1. Open the App Store app
2. Select the Updates tab at the bottom
3. If Call of Duty: Mobile appears in the list, tap the Update button

3. Update your device

1. Open the Settings app on your device
2. Tap General, then tap Software Update
3. If an update is available, follow the on-screen steps

4. Delete and reinstall the app

Please note: Deleting the app will not delete your progress or other game data

1. Open the Settings app on your device
2. Tap General, then tap iPhone Storage or iPad Storage
3. Tap Call of Duty: Mobile
4. Tap Delete App
5. Open the App Store app
6. Find and reinstall Call of Duty: Mobile
7. Open Call of Duty: Mobile
8. Log in with the same account to reinstate your progress and game data

With all these different fail-safes, you should be able to enjoy all that COD: Mobile has to offer. Whether it’s a compact version of Shipment, new weapons, or even Verdansk.

Image credits: Activision